The Healthcare Quality Book: Vision, Strategy, and Tools

Renting vs. Buying This Textbook

Renting is usually cheapest if you only need the book for one term: you return it with a free prepaid label when the term ends. Buying used can beat renting when the sell-back price is high, so compare the sell-back price with the rental price before you decide. An eTextbook arrives instantly but usually expires. Rentals and used copies rarely include working access codes.

Always match the ISBN on your syllabus (9781567933017) before you order; different editions have different ISBNs.

About This Book

"The definitive book on improving healthcare quality, this book compiles the most current information on a vast array of quality issues, tools, and strategies. The book's core premise is that the key to effective improvement is centering all efforts on the needs of patients. With the future of healthcare revolving around the patient, this book will be a valuable resource for years to come. The editors have assembled a nationally prominent group of contributors to provide the best available thinking in each area of quality. Topics covered include: collecting data and the various sources that feed into quality improvement; approaches for analyzing data to measure performance improvement; establishing measures to assess physician performance; assessing patients' experiences within important dimensions of care; developing balanced scorecards or dashboards; clinical IT capabilities needed to…