People Operations: Automate HR, Design a Great Employee Experience, and Unleash Your Workforce

Renting vs. Buying This Textbook

Renting is usually cheapest if you only need the book for one term: you return it with a free prepaid label when the term ends. Buying used can beat renting when the sell-back price is high, so compare the sell-back price with the rental price before you decide. An eTextbook arrives instantly but usually expires. Rentals and used copies rarely include working access codes.

Always match the ISBN on your syllabus (9781119785231) before you order; different editions have different ISBNs.

About This Book

"40% of small business executives say payroll, benefits, compliance, and people management is "the worst" part of their jobs. Legacy HR practices are outdated and risky, and most of their software is clunky and siloed. The reality is that there is no longer a need for a traditional HR department. Almost all its responsibilities can be automated. SMBs need only an individual or small team to do what robots can't: manage employee experience and make it a competitive advantage. That's people operations. Based on monthly conversations with half a million SMBs, this book explains how to skip an HR department by using better digital tools and automating traditional HR processes so executives can cut costs, save time, and get back to leadership. It explains how to do more with less, including: Hack HR (with robots): Make the stuff you have to do easy. Sleep Well: Stay on the right side of…