Business communication: process & product / Mary Ellen Guffey, Professor Emerita of Business, Los Angeles Pierce College, Dana Loewy, Business Communication Program, California State University, Fullerton

Renting vs. Buying This Textbook

Renting is usually cheapest if you only need the book for one term: you return it with a free prepaid label when the term ends. Buying used can beat renting when the sell-back price is high, so compare the sell-back price with the rental price before you decide. An eTextbook arrives instantly but usually expires. Rentals and used copies rarely include working access codes.

Always match the ISBN on your syllabus (9781285094069) before you order; different editions have different ISBNs.

About This Book

A trusted market leader, Business Communication: Process and product presents the market's most innovative coverage of workplace communication skills with an expanded emphasis on digital writing. Compelling, new infographics and a vibrant new design appeal to today's visual learners. Most importantly, the hallmark features that made Guffey the market leader - abundant model documents, the 3x3 writing process, case studies, and an efficient 16-chapter format - continue to enhance student learning and comprehension. Vast instructor resources, including new video-enhanced PowerPoint slides, help new and veteran instructors plan and manager their courses.